Today I am talking about having a tough conversation with people and how being empathetic and showing you respect and care about what they are saying goes a long ways to building a bridge that can help you gain some type of agreement. That agreement may be to agree, disagree or table the topic but using these little techniques will make you a better listener, talker and communicator when having tough conversations. We face those in life with family, friends, co-workers and at times even strangers. Knowing how to handle these situations with a calm heart and cool head are the key to getting some results from all that drama. As a high school teacher and coach, I see this all the time with what I call "teenage drama". I work with my kids on social skills, communication, manners and learning peer pressure to avoidance to just walk away. I tell them did you physically hear it, see it or touch it. If not then avoid it and walk away. Most drama gets started by another perso
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